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Career Opportunities at Yates Industries

Yates Industries, Inc., founded in 1972, is a multi-state, new cylinder manufacturing and repair operation.  We pride ourselves on our ability to return a cylinder to its original specification or better “The First Time, Every Time” and servicing the industry worldwide.  From cradle to grave, our services include Inventory on Demand, In-House Welding, Machining, Engineering, Testing and Replacements from primary metals to plastics manufacturing.  We are currently seeking qualified applicants for several positions within the organization at our St. Clair Shores, MI, Decatur AL and Austell, GA facilities.

Industrial Customer Service Representative

Industrial Customer Service Representative- St. Clair Shores, MI

The Customer Service Representative is responsible for managing and monitoring all customer related order functions from point of order entry to shipment. Qualified candidate will have a minimum of 2-5 years’ experience in a manufacturing environment.

Responsibilities and Duties:

• Answer customers’ questions about products, prices, availability, and credit terms

• Prepare quotes for customer needs

• Receiving and processing customer sales orders

• Confirm material availability

• Monitor status of open orders

• Confirm shipping dates; communicate problems and delays to customers

• Process and coordinate returns and replacement orders for material damaged in transit or rejected by customers

• Serve as a liaison between the customers and internal departments (manufacturing, engineering, and accounting)

Qualifications and Skills:

• Windows XP or greater

• Microsoft office 2007 or greater

• Fluid Power knowledge helpful

At Yates Industries, we truly care for our employees, fostering a sense of family among and across the workforce.  Join the Yates Industries Team and get away from that feeling of “it’s just a job” – start on your path to a rewarding career with great growth potential.  Our in-house training opportunities can help to get you started, the next step is up to you.

All positions offer very competitive wages, great benefits packages, a clean work environment and shift premiums (where applicable).

Rev. 08/04/2015